An expert team of dedicated pros
Full-time, full-force—the New Relic security team works relentlessly to help defend your data. Our experienced pros work at the bleeding-edge of the tech industry to stay ahead of the curve. We’re leaders in the cloud security community, speaking at the Cloud Security Alliance, OWASP, RSA, and IAPP. For good measure, our team includes CISSP and CIPP security and privacy certified professionals.
New Relic undergoes rigorous audits by third-party services—our protocols are transparent, documented, and verified.
AICPA SOC2 Type 2
New Relic undergoes this industry-standard security audit on an annual basis, now four years running with no exceptions. We are compliant at the highest level—not only for our data center and agents, but also for our own internal security policies, processes, and employees.
Cloud Security Alliance – Security, Trust and Assurance Registry (CSA STAR)
New Relic has undergone CSA STAR self-assessment by documenting and publishing our security controls in the CSA STAR registry. This demonstrates our adherence to the key principles of cloud security—transparency, rigorous auditing, and harmonization of standards, with continuous monitoring.
Your data belongs to you
You have complete control over what, if any, sensitive information is sent to New Relic. We are unique among digital intelligence solutions. When you deploy our agent, by default, our security settings and regulatory compliance exceed industry standards, and all data is encrypted in transit.
If you’re an existing customer and have questions about Security, contact our support team.
Tier III, SOC2 certified data center
New Relic is self-hosted at a co-location service provider in a Tier III, SOC2 data center near Chicago.
Have questions about New Relic and the EU General Data Protection Regulation (GDPR)? Please read our GDPR FAQ.
New Relic affirms our commitment to the security of customer data and customer information systems by achieving FedRAMP authorization Low Impact for SaaS services.
The Federal Risk and Authorization Management Program (FedRAMP) lays out a government-wide, standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. FedRAMP enables Agencies to rapidly transition from old, insecure legacy IT to mission-enabling, secure, and cost effective cloud-based IT.